Fines are charged for late return or loss of materials or for abuse of privileges. Clients with unpaid fines of $50.00 or more are prevented from borrowing. Registration, transcript of marks, and diplomas will be withheld when there is a balance owing on an account.
*NEOS fee schedules may vary for overdue and lost items belonging to NEOS libraries.
$2.00 per day/item
$2.00 per day for periodicals, any format (applicable to all client categories)
$5.00 per day/item for recalled items (applicable to all client categories).
Reserve Fines (applicable to all client categories)
- applies to most reserve materials
- applies to items signed out for hourly/24-hour/overnight loans
$1.00/hour (or portion thereof), regardless of library opening hours, to a maximum fine of $31.00
Daily fines (applicable to the J.A. Weir Memorial Law Library on reserve materials that are set to be signed out for a full day or more):
$6.00/day per item to a maximum of $31.00.
Other Charges (applicable to all client categories)
LOST BOOK charge: $150.00
If a lost item is found and returned after a lost book charge has been paid, a refund will be issued up to one year after payment of the lost book charge. Patron must return the lost material directly to a service desk and then initiate the refund process. $31.00 late fines will still apply.
Discretionary fine (for breach of regulations, abuse of privilege, etc): $50.00
NSF cheque charge: $25.00
Rebinding or repair charges for items returned damaged: Charges will vary.
IN-PERSON: Cash payment can be made only at the Financial Systems and Analysis Office, 5th Floor Cameron between 8:30 am-4:00 pm Mon-Fri.
Neither cash nor cheques are accepted at Library Service Desks, except at the Augustana Campus Library.
By Credit Card
ONLINE: Current students and employees of the University of Alberta can pay fines online by credit card by using the CCID method of logging into My Account.
SELF-SERVICE @ LIBRARIES: Credit card payments can be made by all borrowers (U of Alberta and Non-U of Alberta) at the Self Service machines available in all libraries, except at Augustana Campus Library.
IN-PERSON/PHONE: Credit card payments can be made by phone or in person by all borrowers at the Financial Systems and Analysis Office, 5th Floor Cameron between 8:30am - 4:00 pm Mon-Fri. To make a payment by phone, call 492-3683. If you leave a voice message, do NOT leave your credit card number on the voice message. We will call you back to obtain this information.
By Debit Card
SELF-SERVICE @ LIBRARIES: Debit card payments can be made by all borrowers (U of Alberta and Non-U of Alberta) at the Self Service machines available in all libraries, except at Augustana Campus Library.
IN-PERSON: Debit card payments can be made in person by all borrowers at the Financial Systems and Analysis Office, 5th Floor Cameron between 8:30am - 4:00pm Mon-Fri.
Payments can be made by cheque in person at the Financial Systems and Analysis Office, 5th Floor Cameron between 8:30am - 4:00pm Mon-Fri, or by mail. Cheques should be made payble to University of Alberta Library and include your ONEcard/Library Barcode Number of Student ID Number on the back of the cheque. If your cheque does not already include your current address and telephone number, include this information on the cheque as well.
Mail cheque to:
Financial Systems and Analysis Office
University of Alberta Libraries
5th Floor, Cameron Library
University of Alberta
Edmonton, AB T6G 2J8
Questions? Ask Us
If you are being blocked ("encumbered") from registering or your transcripts and/or degree certificate are being withheld due to unpaid fines, encumbrances will be lifted upon payment of outstanding fines.
Encumbrances are lifted hourly between 8:00 am and midnight and then again at 2:00 am, Mon-Sun with the exception of the Christmas period when the university is closed. Fines payments received up to fifteen minutes before the hour will clear an individual's encumbrance at the top of the hour. Fines payments received after 1:45 am will not be lifted until 8:00 am.
If you have paid your fine in full, and your encumbrance is not lifted within the expected time period, please contact the Financial Systems and Analysis Office, 5th Floor, Cameron Library at 492-3683 during limited hours.
Please note that Service Desk staff cannot lift encumbrances.
If you believe a library fine is not valid, please fill out the online fines appeal form.