Library Services During Covid-19

We are available to answer your questions!

Online Services

• Ask Us!
• Chat Service - See current and upcoming chat hours
• Email we will respond within 2 business days or less.
  • We work with you to: find information, use library resources, cite sources, troubleshoot access issues, use common apps for academic purposes…
  • We connect you with: Librarians with subject & scholarly communications expertise, who provide in-depth reference, classroom instruction, etc.
  • We refer you to: campus services; other libraries & information services.

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Library Collections

Online collections

• Online collections are available from the library website.
• Current UA Students and staff can access library resources from off-campus.
  • Guides to Library Resources By Subject
  • Course Materials (online only)
    • Tools for Instructors: Create Reading Lists and include them in eClass
  • Interlibrary Loan services are restricted to requests for copies, as we are unable to receive physical materials from other libraries. Please submit your requests.
  • Library staff are currently working from home without access to our physical collections. If you require scans of chapters, we will not be able to provide those for the start of classes and it will take some time to complete such requests when staff return to work on campus.

Print Collections / Physical Collections

Curbside Pickup

• Curbside Pickup will remain closed, pending provincial guidelines. Once guidelines allow, library materials will be available to request.
  Some restrictions apply.
• Returns - All Return bookdrops will remain closed, pending provincial guidelines. Please hang onto any books that you have signed out. If this is your last term in Edmonton, we suggest leaving your books with someone who will return them on your behalf once the restrictions are lifted.
• Any holds placed on library materials for delivery through Distance Services will be delayed for shipment until January 20th at the earliest.

Course Materials (formerly reserves)

• Lending print textbooks for short term loans is not possible due to health and safety concerns.
• Many textbook publishers do not sell ebook versions of textbooks to libraries. Where possible, we have added ebook versions of textbooks to the Library collection.
• If we do not currently own an ebook version of a required textbook, we can investigate purchasing an ebook version for our collection. Recommend a Purchase.

Special Collections & Archives

• Bruce Peel Special Collections: Click here for up-to-date information on BPSC services.
• University of Alberta Archives: Click here for up-to-date information on the Archives services.

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Library Locations

• Once provincial guidelines allow, Cameron Library computing and study spots will be available for booking by current UA Students & Staff.
• All other Library Locations are closed until further notice.
• Cameron Library Main Floor and Lower Level Hours
• Rules of Use:
  • Booking Required. Go to library.ualberta.ca/seats to reserve your seat in Cameron.
  • Student/Staff ONEcard required for access.
  • Practice physical distancing. Keep at least 2 metres (6 feet) between you and others.
  • Face masks must be worn at all times in all areas of Cameron Library, except if you are seated in an individual study room.
  • Food is not allowed. Beverages in closed containers are permitted.
  • See University of Alberta Campus Safety Checklist
• Cameron Library Cleaning and Security:
  • A Bee-Clean staff member will be on duty to provide cleaning most hours when the library is open. Special attention will be paid to all high-touch surfaces such as door handles, table surfaces, bathrooms, and cell-phone charging lockers.
  • We recommend that you bring cleaning supplies for immediate cleaning of the computers and surfaces you use. Please be aware that this is a public shared use space.
  • Security staff are onsite at all times.