Library Cards and Borrowing (During Covid-19)

Borrowing information for UAlberta Students, Academics & Staff and NEOS Members

Borrowing Material

Curbside Pickup is available to current UA staff and students. Materials may be picked up at Rutherford Library in Edmonton, or at Augustana Library in Camrose.

Members of other NEOS Libraries who are participating in curbside service must pick up at their home locations.

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Returning Material

Materials may be returned at:

• Rutherford Library in Edmonton (outside book drop on east/side closest to HUB mall).
• Augustana Library in Camrose (at Library entrance or at the outside book drop by the south Forum entrance facing Founder's Hall).

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Loan Periods & Fines for UAlberta Students, Academics & Staff

Type of Material	Loan Period	Max Renewals
U of A Material, with some exceptions for specialized collections	Term loan: Oct 1-Jan 31, Feb 1-May 31, Jun 1-Sept 30 *After 2 weeks, items are subject to recall. Recalled items are due 7 days from date of email notification.	4
NEOS Material	2 weeks	4
ILL Material	4 weeks	Varies

Number of items that you can borrow: Unlimited

Fines: We ask that you return items that have been recalled/are needed by other library users to the extent that it is possible. For help, please Ask Us, or fill out the Account Inquiry / Fines Appeal form to explain your situation. We understand that returns and meeting due dates are difficult during the pandemic, and we are limiting the application of fines.

Lost Charge: $150.00/item. At 31 days overdue, the item will be assumed lost and a lost fee of $150.00 will be applied. Please contact us via the Account Inquiry / Fines Appeal form if you have questions about charges on your library account.

Recalls: If requested by others, your borrowed items will be recalled.

• Check your email for a "Recall Notice" with revised due date.
• You have 7 days to return item(s) to the Library.

Suspension of Borrowing Privileges: UAL suspends your borrowing privileges when:

• Bills/accruing fines = $50.00 or more
• Items overdue for 31 days or more are then marked as lost and a charge of $150.00 applies.
• Recalled material not returned by recall due date.

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Loan Periods & Fines for NEOS member libraries’ Students, Academics & Staff

*Check with your home library for information on borrowing privileges at your primary institution.

Type of Material	Loan Period	Max Renewals
U of A and other NEOS member library material (some exceptions may apply)	2 weeks	4

Borrowing information for Extension Students, St. Stephen's Students, U of C Social Work Students, Students from other Canadian Post-Secondary Institutions, Alumni, The Alberta Library, and Members of the Public