Library Technology Support
Library Helpdesk
Refer to IT Service Desk Changes before submitting a ticket.
Library Helpdesk: Submit a Ticket
(Only available on campus or when logged into the libraries university vpn; otherwise, email libhelp@ualberta.ca to submit a ticket)
Library Helpdesk Agents: View/RespondIST Helpdesk
- Information Services & Technology (IST)
- Staff Service Centre:
- IST Ticket System:
- Campus St. Jean Service Desk
- Phone (Direct): 780-465-8773
- Augustana Service Desk
- Phone (Direct): 780-679-1600